Security levels

There are two different levels of security that you can choose from. To select or to update which level of security you’d like to hold for your account/s simply go to the My security page in the online portal.

The two levels of security are:

Enhanced level

With enhanced security, you’ll need multi-factor authentication for:

  • Log ins to browsers on devices you have not accessed the online portal from before
  • Sensitive account detail changes
  • All financial transactions via the online portal

Ultimate level

This is the highest level of security. With ultimate security you’ll need multi-factor authentication for: 

  • Log ins to all browsers 
  • Sensitive account detail changes 
  • All financial transactions via the online portal

With Ultimate security you can also:

  • View the location of successful and unsuccessful logins 
  • Monitor the location of certain account activity such as browser trusting and connected devices.

How to check your level of security

To select or to update which level of security you’d like for your account/s simply go to the My security page in the online portal.

Online Portal

  1. On your desktop, log in to the online portal
  2. Select the settings icon from the side menu
  3. Select My security
  4. Click on Manage security level located on the Security step-up tile.
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Perpetual Private Wrap is the marketing name for the Perpetual Private Investment Wrap (Investment Wrap) an Investor Directed Portfolio Service (IDPS) operated by Perpetual Trustee Company Limited (PTCo), ABN 42 000 001 007, AFSL 236643, Perpetual Private Super Wrap (Super Wrap) and Perpetual Private Pension Wrap (Pension Wrap) that are part of the Perpetual Super Wrap (RSE R1074406),ABN 22 897 174 641) (the Fund), as superannuation fund established by way of a trust deed. The trustee of the Fund is Equity Trustees Superannuation Limited (ETSL) ABN 50 055 641 757, AFSL 229757, RSE L0001458. The Perpetual Cash Account is a wholesale deposit with Macquarie Bank Limited ABN 46 008 583 542, AFSL 237502. Perpetual Private advice and services are provided by PTCo. This information has been prepared by PTCo and contains general information only and is not intended to provide you with advice or take into account your objectives, financial situation or needs. You should consider the Investor Services Guide and Product Disclosure Statement as applicable, and whether the information is suitable for your circumstances, we recommend that you seek professional financial, tax and/or legal advice. BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.

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