Grouping Wrap accounts

You can group up to eight of your clients’ accounts together to make them easier to manage.

For Reporting groups, this can be done via Adviser Online. However, for Fee and Statement groups or mixed groups (i.e. Fee/Statement/Reporting), you can use the Fee form which can be found  at Adviser Tools by searching ‘account grouping’.

Grouping can be useful when a client or their entity holds multiple Wrap accounts. Your clients won’t be able to see the other accounts in their account group unless you request otherwise (see below).

Types of account groups

Reporting Group

You can generate reports across different products for up to eight accounts within the group. This includes a Portfolio Review report for the nominated group.

An account can be in multiple reporting groups. 

Fee Group

When grouping accounts for fees, these accounts will be automatically grouped for administration fees and advice fees (if applicable)

 

Administration Fees:

  • You can group up to eight accounts of your client’s relevant family members for fee aggregation. Tiered administration fees will be calculated on the total applicable balance of the grouped accounts.

 

Advice fees:

  • You can choose to apply advice fees against groups of the same account type. You can also set an adviser service fee for each individual account not part of the group. When grouping accounts for advice fees, these accounts will be automatically grouped for Administration fees as long as they satisfy the conditions outlined above.
  • Tiered adviser fees loaded to the group are first calculated on the total Funds Under Administration (FUA) balance of the FUA of all accounts and then pro rated to each account in the account group based on the proportion of FUA held in each account by default. 
  • For accounts grouped for fees containing non super accounts, you can also elect the % split of fees to be charged per account instead of being pro rated. Flat adviser fees for grouped accounts will be pro rated by FUA across the accounts in the same account type.
  • Read more in Fee aggregation.

Statement Group

You can group accounts to receive a consolidated statement covering all accounts within the group. You’ll need to nominate a primary account to receive the consolidated statement for the account group.  

Creating and managing groups in Adviser Online

Read the relevant section below for instructions on how to manage your account groups through Adviser Online by hovering over Clients in the side navigation and selecting Wrap groups.

Please note you need full transact access to create and edit account groups.

Create a group

  1. Select the + icon in the top right hand corner  
  2. Enter the group details and navigate through the ‘Create group’ flow, selecting ‘Reporting’ as the group type and selecting the accounts to add to the group. Please note, you will be unable to select the ‘Fee’ or ‘Statement’ group types.  

Edit an existing group

  1. Search for the group using the group name or number or scroll to find the group.
  2. Click the group name
  3. Click the pencil icon to edit the group
  4. Make the required changes
  5. Click Submit.

Deleting a Wrap group

If a Wrap group is no longer required, you can delete it in Adviser Online. Please note that this action can’t be undone. If you change your mind, you’ll need to create a new group. 

  1. Search for the group using the group name number or scroll to find the group
  2. Click the group name
  3. Click the bin icon to delete the group
  4. Press Delete to confirm you want to delete the group
  5. Click Submit.

Check my client's accounts are grouped

You can see information about grouped accounts in Adviser Online. This includes:

  • Which accounts are grouped
  • What group type (Fee, Statement or Reporting) they’re a part of.

  1. Search for the group using the group name number or scroll to find the group
  2. Click the group name.

Creating and managing Fee and Statement groups

The Grouping form to create and amend Fee and Statement groups can be found at  Adviser Tools by searching for ‘account grouping’.

Request to view other accounts in the group

Your clients will only see accounts linked to their Access Code. They won’t be able to see other accounts in their group. This gives you and your client comfort that clients can benefit from any applicable account grouping fee discounts while also ensuring they’re not sacrificing their own privacy. 

If your clients want to give another individual access to view their account, they still have that option. They’ll just need to complete a Third Party Authority form confirming their authorisation to us.  

This form can be found at  Adviser Tools by searching for ‘third party authority’ in the search bar.

Closed accounts and fee grouping

If an account is closed part way through the month, it will be treated as an individual account for adviser fee purposes. The closed account will not be considered part of the group for fee calculating purposes from, and including, the month the account was closed.

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