How to set up an alert

You can set up notifications in Adviser Online for: 

  • Cash balance thresholds - a cash balance threshold alert will notify you when any of your clients’ account balances are greater than or less than a specified amount.

Please note, you can only set up notifications across your clients’ Perpetual Cash Accounts. 

Steps to follow: 

  1. Log in to Adviser Online
  2. Click the bell icon to the right of the search bar
  3. Select Settings
  4. Select which type of alert you would like to turn on.
  5. Set the parameters for your notifications and click Apply. 

To turn off these notifications simply click the button again. Don’t forget to apply your changes.

How to check notifications across my clients' Wrap accounts

Notifications can help inform you of changes or updates to your clients’ Wrap accounts. They can include:

  • corporate actions
  • orders that can’t be executed
  • account closures
  • super to pension switches
  • model rebalance completions.

Viewing alerts

To view your alerts:

  1. Log in to Adviser Online
  2. Click the Bell icon to the right of the search bar
  3. Select View wrap alerts
  4. Click the link under Alert details to view the alert details.
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If you have any feedback on this article or need additional support, please contact us via live chat or email wrap@perpetual.com.au.