How do I find dealer and adviser (book-level) reports?

Dealer and adviser reports provide aggregated information to support business oversight. See the table below for navigation steps for each report:

Report name

Purpose

Navigation

Funds Under Management (FUM)

The FUM widget gives users a view of their total FUM split by adviser and product.

  1. Log in to Adviser Online
  2. Locate the FUM widget directly on your dashboard home page.

Dealer Reporting

These reports include:

  • Holdings by account
  • Remuneration report

 

 

Where your login has Dealer level access:
  1. Log in to Adviser Online
  2. From the side navigation, hover over Business
  3. Select Dealer reporting.
  4. Here you have the option to:
  • generate a report across all dealer accounts
  • download files, including transactions, account details and reports.

Adviser Reporting

These reports include:

  • Holdings by account
  • Accounts with a Holding for a Fund Manager
  • Tax Status Report
  1. Log in to Adviser Online
  2. From the side navigation, hover over Business
  3. Select Client and adviser reporting
  4. Here you have the option to:
  • generate a report across all client accounts under an adviser code
  • download files, including transactions, account details and reports.

Advice Fee Consent

Provides an overview of all advice fee consent arrangements across advisers.

  1. Log in to Adviser Online
  2. From the side navigation, hover over Business
  3. Select Advice fee consent

Super contributions report

Provides a breakdown of superannuation contributions across all clients.

  1. Log in to Adviser Online
  2. From the side navigation, hover over Business
  3. Select the Super contributions report

How do I navigate to individual account-level reports and statements?

Depending on the report, account-level information is accessed directly on-screen or via Report Builder. See the table below for navigation steps:

Report name

Purpose

Available in Report Builder?

Navigation

Account details

Provides key information relating to an account, including contact details.

Yes

  1. Log into Adviser Online
  2. From the side navigation, hover over Clients
  3. Select Account list
  4. Select your client's account from the list
  5. Select the Account details tab

Advice to Centrelink/ Veterans’ Affairs (also known as Centrelink Schedule)

(Pension accounts only)

Provides details that are required by Centrelink to satisfy the Age Pension means test, as at the latest available date.

Yes

  1. Log into Adviser Online
  2. From the side navigation, hover over Clients
  3. Select Account list
  4. Select your client’s pension account from the account list
  5. Select the Centrelink tab

Annual statement

Provides a summary of your client’s position after the end of the financial year.

 

No

  1. Log into Adviser Online
  2. From the side navigation, hover over Clients
  3. Select Account list
  4. Select your client's account from the account list
  5. Select the Statements tab
  6. Within the Statements tile, filter by selecting Year and/or Report type (Annual statement) from the dropdown menu
  7. Select the download icon in the top right corner of the tile to download all statements filtered, OR select the download icon on the right of each statement to download individual reports.

Asset allocation summary

Provides a summary of the asset allocations of portfolio holdings. See Understanding Asset Allocation reporting for more information.

Yes

  1. Log into Adviser Online
  2. From the side navigation, hover over Clients
  3. Select Account list
  4. Select your client's account from the account list
  5. Scroll down to the Asset Allocation tile on the Account Overview page

Asset allocation - detailed

Provides a detailed overview for asset allocation for each invested asset and the portfolio. See Understanding Asset Allocation reporting for more information.

Yes

  1. Log into Adviser Online
  2. From the side navigation, hover over Business
  3. Select Client & adviser reporting
  4. Select type of account you wish to run a report for -investment, super or pension
  5. Search the account you wish to run a report for and filter as necessary
  6. Select the Detailed Asset Allocation report
  7. Select screen or PDF format options
  8. Select generate

Balance history

Provides an overview of the changes in balance over a period of time.

Yes

  1. Log into Adviser Online
  2. From the side navigation, hover over Clients
  3. Select Account list
  4. Select your client's account from the account list
  5. Scroll down to the Balance history tile on the Account overview page

Cash transactions

Provides details of transactions from your client’s Cash account/hub.

Yes

  1. Log into Adviser Online
  2. From the side navigation, hover over Clients
  3. Select Account list
  4. Select your client's account from the account list
  5. Navigate to the Transactions tab

Fee profile

Provides an overview of your client’s fees including their:

  • advice fees
  • administration fees
  • fee exclusions
  • group details (name and fees)

See Understanding Advice Fee Consent for fee arrangement details.

 

Yes

  1. Log into Adviser Online
  2. From the side navigation, hover over Client
  3. Select Account list
  4. Select your client's account from the account list
  5. Select the Fees tab
  6. Select Fee profile tab under the Fees tile

Fee statement

Provides fee information to assist with Fee Disclosure Statements, and provides clients with information on fees paid to advisers and third parties.

Yes

  1. Log into Adviser Online
  2. From the side navigation, hover over Clients
  3. Select Account list
  4. Select your client's account from the account list
  5. Select the Fees tab
  6. Select Fee statement tab under the Fees tile

Income details – accrual basis

Income details accrual basis report shows:

  • Details of all dividends, distributions and interest payable from invested assets
  • Details of all DRP allocations
  • Component breakdowns for Managed Funds

No

  • Log into Adviser Online
  • From the side navigation, hover over Business and select Client & adviser reporting
  • Select type of account you wish to run a report for - investment, super or pension
  • Search the account you wish to run a report for and filter as necessary
  • Select the Income Details - accrual basis report
  • Select Screen or PDF format options
  • Select Generate

 

Income details – cash receipt basis (IDPS and Fiduciary accounts only)

Helps you keep track of your client’s dividends, including outstanding dividends and important dates.

No

  1. Log into Adviser Online
  2. From the side navigation, hover over Business
  3. Select Client & adviser reporting
  4. Select run a report for – an investment / self-managed super account
  5. Search the account you wish to run a report for and filter as necessary
  6. Select the Income Details - cash receipts basis report
  7. Select Screen or PDF format options
  8. Select Generate

 

Investment transactions

Provides details of transactions for each investment holding.

Yes

  1. Log into Adviser Online
  2. From the side navigation, hover over Clients
  3. Select Account list
  4. Select your client’s investment, super or pension account from account list
  5. Navigate to the Transactions tab
  6. Select Investment tab within the Transaction tile

Performance – security detail

Enables a deep-dive analysis of the individual securities and asset classes that generated the portfolio's overall result

Yes

  1. Log into Adviser Online
  2. From the side navigation, hover over Clients
  3. Select Account list
  4. Select your client’s investment, super or pension account from account list
  5. Select the Performance tab
  6. Select the Security detail tab

Performance – summary

Provides a clear, consolidated view of total account level performance.

Yes

  1. Log into Adviser Online
  2. From the side navigation, hover over Clients
  3. Select Account list
  4. Select your client’s investment, super or pension account from account list
  5. Select the Performance tab

Performance over time

Provides a visual representation of a client's portfolio performance against industry-standard benchmarks.

 

Yes

  1. Log into Adviser Online
  2. From the side navigation, hover over Clients
  3. Select Account list
  4. Select your client’s investment, super or pension account from account list
  5. Select the Performance tab
  6. Select the Performance over time tab

Portfolio valuation

Provides details of portfolio holdings.

Yes

  1. Log into Adviser Online
  2. From the side navigation, hover over Clients
  3. Select Account list
  4. Select your client’s investment, super or pension account from account list
  5. Navigate to the Portfolio tab

Realised gains/losses

Displays the various capital gains and losses which have been realised for the reporting period.

No

  1. Log into Adviser Online
  2. From the side navigation, hover over Business
  3. Select Client & adviser reporting
  4. Select type of account you wish to run a report for - investment, super or pension
  5. Search the account you wish to run a report for and filter as necessary
  6. Select the Realised gains/losses report
  7. Select Screen or PDF format options
  8. Select Generate

 

Tax report

Provides information regarding your client’s annual tax position.

 

No

  1. Log in to Adviser Online
  2. From the side navigation, hover over Clients
  3. Select Account list
  4. Select your client's account from the account list
  5. Select the Statements tab
  6. Within the Statements tile, filter by selecting Year and/or Report type (Tax report) from the dropdown menu
  7. Select the download icon in the top right corner of the tile to download all tax reports filtered, OR select the download icon on the right of each statement to download individual reports.

Unrealised gains/losses

Displays the various unrealised capital gains and losses for the reporting period.

No

  1. Log into Adviser Online
  2. From the side navigation, hover over Business
  3. Select Client & adviser reporting
  4. Select type of account you wish to run a report for - investment, super or pension
  5. Search the account you wish to run a report for and filter as necessary
  6. Select the Unrealised gains/Losses report
  7. Select Screen or PDF format options
  8. Select Generate

 

What reports are available to my clients?

Report name

Purpose

Navigation

Portfolio valuation

Provides details and the current market value of your portfolio holdings.

  1. Select Accounts from the side menu
  2. Hover over your account and select I want to
  3. Select View portfolio valuation

Account details

Provides key information relating to your account.

  1. Select Accounts from the side menu
  2. Hover over your account and select I want to
  3. Select View account details

Cash transactions

Provides a list of all transactions from your Cash account/hub.

  1. Select Accounts from the side menu
  2. Hover over your account and select I want to
  3. Select View cash transactions

Investment transactions

Provides details of transactions for each of your investment holdings.

  1. Select Accounts from the side menu
  2. Hover over your account and select I want to
  3. Select View investment transactions

Income & Expenses

Provides a detailed summary of all income and expenses for your account.

  1. Select Accounts from the side menu
  2. Hover over your account and select I want to
  3. Select View income and expenses

Asset allocation

Provides a summary of the asset allocations of your portfolio holdings.

  1. Select Insights from the side menu
  2. Hover over you’re the three dots icon
  3. Select your account

Annual statement

Provides a summary of your account's position at the end of the financial year.

  1. Select Accounts from the side menu
  2. Hover over your account and select I want to
  3. Select View account statements.

Tax report (Investment accounts only)

Provides information regarding your annual tax position to assist with tax reporting.

  1. Select Accounts from the side menu
  2. Hover over your account and select I want to
  3. Select View account statements.

Why can’t my client access reports and statements for their closed account/s?

Client access to Client Portal is disabled for that account once an account is closed. As the adviser, you retain access to certain historical reporting and statements.

Was this helpful?
 

If you have any feedback on this article or need additional support, please contact us via chat or email wrap@perpetual.com.au.